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Delivery Information

All e-tickets purchased online from Luna Park Sydney are delivered as a PDF to the email address nominated during the purchase process.

All physical products purchased online from Luna Park Sydney are delivered via Registered Mail with Australia Post or available for collection in park at the Merchandise shop 1 business day after purchase. Please see park hours for opening hours.

Items will be shipped the following business day (Monday - Friday) after purchase, to the Shipping Address nominated when completing the transaction.

A Flat Rate Shipping fee applies per transaction to the purchase of physical products, including Gift Cards and the Luna Park Digital Tour. This fee is clearly stated in the Shopping Cart summary before a purchase is confirmed. The purchase of e-tickets does not attract a shipping or handling fee.

Flat Rate Shipping is available for all physical purchases. Details for the types of delivery are below. Shipping fees are subject to change at any time.

 

Regular Shipping Times

Delivery Option

Delivery Timeline

Flat Rate Shipping fee

Collect In Park

Order by 3pm Monday - Friday for pick up in Park the next day.

Orders placed after 3pm Friday, on a weekend will be available for pick up the following Tuesday.

Orders placed on a public holiday will be available for pick up the following Park operating day. Check our opening hours online for more information.

 

FREE

Standard Delivery

Item will be shipped the following business day after purchase.

National Metropolitan Delivery within 2 - 7 business days. Regional areas will take longer.

 

$6.50

Express Delivery

Item will be shipped the following business day after purchase.

The Express Post delivery guarantee is for next business day delivery in National Metropolitan areas.

 

$13.95

 

Collect In Park

Shop online for your Luna Park Merchandise and pick your order up at the Park. Simply order before 3pm Monday – Friday and your order will be ready for collection the next day. Orders placed after 3pm Friday, over the weekend or on a public holiday will be available for collection 2 business days after purchase.

Collect In Park orders will be available for pickup from the Luna Park Sydney Merchandise Shop, seven days a week from 11am - 4pm. Collection may be available outside of these hours if the amusement park is in operation. Please check opening hours online before visiting to collect. 

When collecting your order from the Merchandise Shop, please make sure you bring the following:

  1. The Credit Card used to purchase
  2. Valid Photo ID
  3. Your order confirmation email

Collect In Park Gift Card orders are activated from the day you’ve placed your order. No extensions will be granted if a Gift Card is collected well after the purchase date. Gift Cards not collected within six months of purchase will be cancelled. 

Standard Delivery

For deliveries nationwide, Standard Delivery is our most economical delivery option. Your order should reach you within 2 – 7 business days after shipping from us here in Sydney. Deliveries to regional areas may take longer.

Express Delivery

Place your order online, select Express Delivery and your purchase will be fast-tracked Australia wide making sure your order arrives at its destination on the next business day after shipping for metropolitan areas. Deliveries to regional areas may take longer.

Please check the Express Post delivery network for an up-to-date list of National Express Delivery suburbs.

Need any help? (02) 9922 6644